Evaluation criteria

IIGO Rating Criteria

IIGO has developed a rating system to help users easily choose quality venues. Each location is evaluated based on the following criteria:

1. Service Quality

  • Friendly and enthusiastic staff
  • Professional customer service attitude
  • Speed ​​of service, booking/ordering experience

2. Price & Reasonableness

  • Prices are commensurate with the quality of service or product
  • Diverse price ranges to meet different needs
  • Promotions or special offers

3. Space & Amenities

  • Clean, tidy, and airy
  • Harmonious interior design, lighting, and sound
  • Amenities: parking, Wi-Fi, restrooms, comfortable seating

4. Product/Food/Experience Quality

  • Fresh and authentic ingredients
  • Flavor and presentation of dishes
  • Experiential activities (if tourism or entertainment)

5. Reliability & Reputation

  • Accurate location information
  • Reviews and ratings from previous users
  • Community support IIGO Verified

6. Rating & Review System

  • Each criterion is rated on a 1–5 star scale.
  • Average scores are displayed visually.
  • Users can view detailed reviews from the community.

7. Advice when referring to reviews

  • Combine scores and reviews to make a decision.
  • Check for the most recent updates to ensure accurate information.
  • Consult multiple sources before visiting a location.
Khanh Hoa Discovery Map